Our virtual assistant is a support for universities in streamlining communication with applicants, students and employees. With instant responses and integration with university systems, the chatbot relieves the burden on administrative and teaching departments, improving the quality of service at the university.
What is a Chatbot?
Chatbot is a cutting-edge tool designed for universities that want to optimize communication and improve the quality of service for their stakeholders. We offer two advanced modules - a text chatbot and a video chatbot - that address the diverse needs of users.
The text chatbot provides instant answers to questions from students, applicants and employees. The virtual assistant, based on advanced artificial intelligence, integrates with university systems such as databases, recruitment systems and dean's office platforms, providing quick and personalized access to information.
The video chatbot is an innovative solution that simulates a "live" conversation. A virtual university employee, visible in a video window, can guide the user through administrative, recruitment or educational processes, giving a sense of personalized support even outside administrative hours.
Want to see how our Chatbot works?
Example usage scenarios
We present sample scenarios for using Chatbot at universities. Each scenario can be freely expanded and customized to meet the needs of a particular department or division of the university.
Recruitment consulting
Chatbot makes it easier for candidates to choose the right major by tailoring recommendations to their interests and career plans. With access to up-to-date information about recruitment rules and deadlines, as well as required documents, users can quickly and seamlessly prepare for the application process. The solution supports candidates at every stage of recruitment, providing them with precise and personalized information.
Support for students
Students can use the chatbot to instantly get information on class schedules, session schedules or credit procedures. The assistant also explains how to effectively use e-learning platforms, library resources and university systems. In this way, the chatbot becomes a practical tool that supports students' daily functioning at the university and helps them make the most of available educational resources.
Handling administrative matters
Chatbot streamlines the administrative service process, helping to fill out applications for scholarships, dean's leaves or certificates. It directs users to the right administrative departments depending on the reported problem, eliminating unnecessary delays. As a result, students and university employees can manage their affairs more efficiently, and the administration is relieved of repetitive queries.
Stages of Chatbot implementation at the university
01
Needs analysis
Consultation with university representatives to identify key challenges and requirements.
02
Scenario design
Developing the structure of the conversation and the range of knowledge the chatbot should have.
03
Implementation and integration
Establish necessary connections with university systems. Ensuring the look and style matches the university's corporate identity.
04
Testing and optimization
Performance tests in selected user groups. Corrections and improvements based on actual interactions.
05
Training and commissioning
Transfer of knowledge to university staff. Support during the production launch and in the first weeks of the chatbot's operation.
06
Maintenance and development
Expandable with more scenarios, integrations and features.